Privacy Policy

We are aware that you place your trust in us. We see it as our responsibility to protect your privacy. On this page, we tell you what information we collect when you use our website, why we collect it and how we use it to improve your user experience. This way you will understand exactly how we work.

This privacy policy applies to the services of Aesthetic Dental Center. You should be aware that Aesthetic Dental Center is not responsible for the privacy practices of other sites and resources. By using this website you indicate to accept the privacy policy.

Aesthetic Dental Center respects the privacy of all users of its website and shall ensure that the personal information you provide will be treated confidentially.

Personal data that are processed

When you sign up for one of our services, we ask you to provide personal data. This data will be used to perform the service. The data will be stored on our own secure servers of Aesthetic Dental Center or those of a third party. We will not combine this data with other personal data we have. Aesthetic Dental Center processes your personal data because you make use of our services and / or because you provide us with this information yourself.

Below you will find an overview of the personal data we process:

• Name and surname
• Address details
• Phone number
• E-mail address
• IP address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
• Location data
• Information about your activities on our website
• Data on your surfing behaviour across different websites
• Internet browser and device type

For what purpose and on the basis of which basis do we process personal data?

Aesthetic Dental Center processes your personal data for the following purposes:

• To be able to call or e-mail you if necessary.
• To inform you about changes to our services.
• To provide our services to you.
• Sending of our newsletter
• Aesthetic Dental Center analyzes your behavior on the website in order to improve the website and align the offer of our services to your preferences.
• Aesthetic Dental Center follows your surfing behavior on different websites so we can tailor our services to your needs.
• Aesthetic Dental Center also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

How long personal data is kept

Aesthetic Dental Center will keep your personal data no longer than strictly necessary to realize the purposes for which your data are collected. Currently your data will be kept for 20 years.

How do we handle your data at the practice? 

For good, safe and responsible care, it is necessary to compile a dental file for each patient. The file contains notes on his / her dental condition, data on the treatments performed and reports of examinations. It also includes data that has been requested from elsewhere, e.g. his/her general practitioner, with his/her permission. Conversely, data from the file can be provided to other care providers such as dental surgeons.

This does not happen when the patient explicitly objects. In this case it can have very negative consequences for the patient. Therefore, the care providers have a duty to inform each other. The data can also be used by a substitute or for consultation with other oral care experts. A limited amount of data from the file will be used for financial administration. Data from the file will also be provided to others if this is legally required.

The practice shall ensure that the information is stored securely and is not lost or falls into unauthorised hands. Only those persons directly involved in the treatment, such as the dentist, dental hygienist, assistant or substitute, have access to the data. They only have access to the information in the file that is necessary for their task. These persons are of course obligated to maintain confidentiality.

According to a request, it is always possible to obtain the information about the exchange of data - who, what, with whom, where and when.

The general retention period for dental records is twenty years. It may happen that the data must be kept for a longer period of time, for example, because it is important for long-term or recurring treatments. The patient may also take the initiative for longer retention.

The patient is entitled to inspect his/her data and may request a (photo) copy of the data. If the patient is of the opinion that the data in his/her file is substantively incorrect, he/she may ask for it to be corrected. He/she can also ask for a (supplementary) statement about the data issued by the oral care team to be added to the file. he/she can also, if he/she wishes to preserve the data, ask for (certain) data to be blocked for others. The patient should receive a response as soon as possible, but in any case within four weeks.

The patient may request that (part of) his/her data be destroyed. This request must be carried out within three months, unless it is plausible that the retention of the data is of considerable importance to someone other than the patient, because a statutory provision prohibits destruction.

Sharing personal data with third parties

Aesthetic Dental Center will not sell your information to third parties and will only provide it if necessary for the execution of our agreement with you or to meet a statutory obligation. With companies who process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Aesthetic Dental Center remains responsible for this processing.

Cookies or similar techniques used

Aesthetic Dental Center uses functional, analytical and tracking cookies. A cookie is a small text file that at the first visit to this website will be stored in the browser of your computer, tablet or smartphone. Aesthetic Dental Center uses cookies with a purely technical functionality. These ensure that the website works properly and that for example your preferences are remembered. These cookies are also used to make the website work properly and to be able to optimise it. In addition, we place cookies that track your surfing behavior so we can offer customized content and ads.

Functional Cookies

Functional cookies are essential for the proper functioning of a website. If you disable these cookies, you can still visit the website but you may not be able to use all of its functionality.

Analytical cookies

These types of cookies allow us to measure the browsing behaviour of visitors on the website so that the user experience can be measured and improved.

Tracking cookies (first and third-party)

Cookies used to record surfing behaviour in order to show relevant advertisements or content across different domains.

Blocking cookies

If you block cookies, you can still visit this website. However, it is possible that you will not be able to use all parts or functionalities of the website.

Delete or disable cookies

When you first visited our website, we already informed you about these cookies and asked your permission to place them. If you do not want to receive any cookies at all, you can also adjust your browser settings to block the placement of cookies completely.

Viewing, modifying or deleting data

You have the right to view, correct or delete your personal data. You have the right to withdraw your consent for data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can request us to send your personal data in a computer file to you or another organisation named by you.

If you wish to exercise your right to object and/or right of data portability or if you have any other questions/remarks about data processing, please send a specified request to info@aestheticdentalcenter.nl

Aesthetic Dental Center also wants to point out that you have the possibility to file a complaint with the national supervisor, the Authority Personal Data.

How we secure personal data

Aesthetic Dental Center takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@aestheticdentalcenter.nl

Aesthetic Dental Center has taken the following measures to secure your personal data:

- TLS/SSL We send your data via a secure internet connection. You can see this by the address bar 'https' and the padlock in the address bar.

Communication

When you send e-mail or other messages to us, we may keep those messages. Sometimes we will ask you for personal information relevant to the situation at hand. This makes it possible to process your questions and answer your requests. The data are stored on our own secure servers of Aesthetic Dental Center or those of a third party. We will not combine this data with other personal data we have.

Modify/unsubscribe from newsletter service

At the bottom of each mailing you will find the option to change your details or to unsubscribe.

Webhosting
We purchase web hosting and email services from Reg.ru. Reg.ru processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. Reg.ru has appropriate technical and organizational measures in place to prevent the loss and unauthorized use of your personal data. Reg.ru is under the agreement to confidentiality.

Questions and feedback

We regularly review our compliance with this privacy policy. If you have any questions about this privacy policy, please feel free to contact us.